Privacy Policy Statement

At voranthera, we value your privacy and are committed to handling your personal information carefully. This policy explains how we collect, use, and safeguard the data you share with us through voranthera.com.

Information We May Collect

We collect only the data necessary to provide our services and improve your site experience. This section outlines what we may collect and why.

• Personal details such as name, email address, or phone number if you choose to contact us, register, or subscribe for updates.
• Technical information including your IP address, browser type, and device, collected automatically for analytics purposes.
• Usage data, such as which pages you visit and actions you take on site, to improve functionality and relevance.
• Any preferences or feedback you voluntarily submit through forms, surveys, or email communication.

How We Use Information

We use the information collected to provide, maintain, and enhance your experience on our site. Key purposes include:

• Responding to your inquiries, requests, or support needs via the contact information you provide.
• Improving and personalising content, services, and site functionality based on general usage trends.
• Conducting analytics and site performance reviews to ensure we meet user expectations.
• Complying with legal obligations and ensuring the security of our users and platform.

Legal Basis for Data Use

Operating in Australia, we follow data privacy laws like the Australian Privacy Principles. Our legal basis covers:

Collecting and processing your information as required to provide our services, manage our website, and with your consent where relevant.

When We Share Data

We do not sell your personal data. Information may be shared as follows:

• With trusted third-party providers who assist in our operations, analytics, site hosting, or communications—subject to strict confidentiality terms.
• If required by law, regulation, or legal process, to cooperate with authorities and fulfil legal duties.
• To protect the rights, property, or safety of our users, website, or the public, as necessary and permitted by law.

Data Security

We protect your information using reasonable technical and organisational measures to prevent loss, misuse, or unauthorised access. While no online process is completely secure, we strive to safeguard your data throughout your interaction with voranthera.com.

Your Data Rights

You have rights over your personal information held by us, including:

• The right to request access or correction to your personal information on our records.
• The ability to opt-out of certain uses, including direct marketing emails or non-essential communications.
• The right to request deletion or anonymisation of your data when legally possible.
• The ability to lodge a complaint regarding our privacy practices with the relevant Australian authority.

Our Use of Cookies

Cookies help improve your browsing experience by remembering site preferences and enabling basic analytics. Some cookies are essential, while others support site improvement.

View cookie policy View cookie policy

Contact Us

Questions, requests, or concerns about your privacy at voranthera are welcome. Please use the details below or our contact form to reach us.

Changes to This Policy

We may update our privacy practices when needed. Changes will be posted here and take effect on the date listed below.